I have found this software to be very useful in managing workflow and stacking tasks in order of priority. It gives you a comprehensive oversight of upcoming deadlines and enables you to automate tasks with email and document templates, letting you get client sign-off on for example capital expenditure on assets, regular filings such as the trial balance process and with multiple user accounts for clients, onboarding is simplified for greater efficiency.
Clients are sorted into different “baskets” by the nature of the service offering. These include Trust Tax Return, Work & Testing, Partnership Tax Return, Company Tax Return, Company Accounts, and Confirmation Statement. These services are all billable with a workflow management stream allowing reminders to be set and tasks assigned to staff members, or shared with clients, for collaboration, using checkboxes for the nature of the service offering to the client.
You can set deadlines from a specific date, and the system will flag the task as overdue if this is not met. You can also sort by priority, from low to normal to high priority; and to set the frequency of a recurring task. In the “My admin” menu, you can access a client list to look at individual accounts and ensure a holistic approach to client relationship management.
Client access can be restricted if you do not make a policy of sharing all bookkeeping records, although for documents which require client sign-off or content input such as the directors’ statement, there is an esign facility as part of the package. The software integrates with the client bank account, letting you see updates in real time. It uses a Trust Layer or API to link to bank accounts and access bank feeds of all transactions, with input data reported using an automated service.
You can drag and drop placeholders, add tags for easy reference, and upload sales invoices. The non-current assets register helpfully automates depreciation calculations where you specify either a straight-line or a carrying balance approach.
In the context of VAT submissions, you have different VAT settings and you can bridge the account to link to other accounting systems such as Xero, QuickBooks and Sage where you can view VAT details prior to submitting, after checking the appropriate settings have been applied to the client. Payroll is another service offering, with a flexible pipeline allowing you to process subcontractors and freelance workers in line with regulatory requirements.
Finally, tailored reports let you collate and manage accruals for approval whilst preparing the trial balance, which you would file with Companies’ House after client sign-off. The mode of input can be comprised of several funnels: bookkeeping, Quickbooks, CSV, Xero, manual and free agent.
In the process of client onboarding, regulatory requirements on KYC and AML compliance are handled by experienced third-party provider Verify, which provides a checklist of billable services with a small service fee per item, plus VAT. So an AML check costs the practice £4, a credit check costs £2, an international ID check is £2, and the same fee for a company check. The biometric check however costs £8.50 due to the added complexity of verifying biometric ID. Support tickets are enabled and a support line to address outstanding issues which obstruct the onboarding process.
Leave a comment